Our
human
capital
DISABILITIES: 885
THE YEAR 18,983
The strength of business is due to our employees’ engagement. Rede D’Or’s premises are to value and encourage the personal and professional performance of our 71,000 employees through training and qualifications; physical and mental health care; agile and transparent communication; and the application of a target and bonuses program, among other initiatives.
Training
Our training policy continued with good results during the year. A total of 1,390,876 thousand hours were spent on training and development activities,28% of which in distance learning and 72% on-site.
Academia Rede D’Or
There are more than 150 contents available on the Distance Learning platform, between training, courses, and knowledge trails, including essential topics such as privacy, compliance, diversity and inclusion, and human rights. The platform can be accessed both via the web and through the RH Digital application.
Leadership development program
Another important step was the Leadership Development Program continuity at Rede D’Or, in which market concepts are addressed, also aligned with the chain’s management practices. In total, 2,465,000 leaders concluded the trails aimed at three job levels: reference employee/leader, 1.581; supervision/coordination, 630; and management, 254 (launched in January of this year). They worked on market concepts, aligned with our management practices.
Diversity and inclusion
Consisting mostly of women, who represent 75% of our workforce, Rede D’Or continues to develop initiatives to increase inclusion and diversity in its selection and hiring processes. Our Diversity and Inclusion Program has increased the awareness and engagement actions number, always based on the knowledge dissemination through training, webinars, campaigns with wide dissemination on commemorative themes dates, targeted employability programs and partnerships with specialized institutions. We currently provide training on diversity and inclusion, unconscious biases, empathetic leadership, and compliance, among others, at Academia Rede D’Or.
Launched in 2022, the Invisible Barriers course: The Unconscious Biases, aims to make participants understand their biases, their impacts and how to neutralize them to promote a diverse and inclusive culture in our company. Currently, more than 6,149 people have taken the course. We also add diversity and inclusion training in the Leadership Development Program, in the development tracks for reference/leader, supervision/coordination and management employees.
These initiatives positive result is reflected in our climate survey – Fala Rede. In 2022, when we asked if “people of any age, ethnicity, religion, color, gender and sexual orientation are treated in the same way in the company”, the recorded rate was 79.5%. This number represents an increase of 0.5 percentage points compared to 2021. The organizational climate adherence index is 74.7%, obtained through the participation of 42 thousand employees.